Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website and services provided by Everlight AI (“Everlight,” “we,” “us,” or “our”). By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, do not use our website or services.

Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, and able to form a binding contract to use our services. If you use the services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

Services

Everlight provides AI automation services, including voice agents, chatbots, and custom workflow automations. We may modify, suspend, or discontinue any part of the services at any time. Specific engagements, deliverables, fees, and timelines may be governed by a separate written agreement or statement of work, which will control in the event of a conflict with these Terms.

Accounts

If the services require an account, you are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You agree to provide accurate information and to keep it current. Notify us promptly of any unauthorized use of your account.

Acceptable use

You agree not to:

• Use the services in violation of any applicable law or regulation.
• Infringe or misappropriate the intellectual property or other rights of any third party.
• Upload or transmit malicious code, or attempt to gain unauthorized access to our systems or networks.
• Interfere with or disrupt the integrity or performance of the services, or circumvent usage limits or security measures.
• Use the services to send unlawful, harassing, deceptive, or unsolicited bulk communications.
• Use automated means to scrape or harvest data from the services except as expressly permitted.

Customer content and data

You retain ownership of the content, data, and materials you provide to us (“Customer Content”). You grant us a non-exclusive, worldwide license to use, host, and process Customer Content solely to provide and improve the services. You represent that you have all rights necessary to provide Customer Content and that our use of it as described will not violate any law or third-party right. Our handling of personal information is described in our Privacy Policy.

Intellectual property

The services, including all software, text, graphics, and other materials we provide (excluding Customer Content), are owned by Everlight or its licensors and are protected by intellectual property laws. Except for the rights expressly granted to you, we reserve all rights in and to the services.

Fees and payment

If you purchase paid services, you agree to pay all applicable fees as described at the time of purchase or in your order or statement of work. Unless stated otherwise, fees are non-refundable, exclusive of taxes, and due upon invoice. We may suspend services for non-payment after reasonable notice.

Third-party services

The services may integrate with or rely on third-party products and services. We are not responsible for third-party services, and your use of them may be subject to their own terms and policies.

Disclaimer of warranties

The services are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the services will be uninterrupted, error-free, or secure, or that any results, including AI-generated output, will be accurate or reliable.

Limitation of liability

To the maximum extent permitted by law, Everlight and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to these Terms or the services. Our total liability for any claim arising out of or related to these Terms or the services will not exceed the amounts you paid to us for the services in the twelve months preceding the event giving rise to the claim, or one hundred U.S. dollars if you have not paid us anything.

Indemnification

You agree to indemnify and hold harmless Everlight and its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of or related to your Customer Content, your use of the services, or your violation of these Terms.

Termination

You may stop using the services at any time. We may suspend or terminate your access to the services at any time, with or without notice, if we believe you have violated these Terms or if we discontinue the services. Provisions that by their nature should survive termination will survive, including ownership, disclaimers, limitation of liability, and indemnification.

Governing law

These Terms are governed by the laws of the United States and the state in which Everlight is organized, without regard to conflict-of-laws principles. Any dispute arising out of or related to these Terms will be subject to the exclusive jurisdiction of the courts located there, unless a separate written agreement provides otherwise.

Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Material changes will be effective upon posting or as otherwise required by law. Your continued use of the services after changes take effect constitutes acceptance of the updated Terms.

Contact us

Questions about these Terms can be sent to legal@everlightai.com or through our contact page.